In order to Fix The exception unknown software exception (0xe0434352) error, you need to perform a clean boot on your PC and diagnose the issue step by step. Method 2: Run SFC and CHKDSK 1.Press Windows Key + X then click on Command Prompt (Admin).
Hi Brenda,
What is the make and model of your computer?
I would suggest you to visit the manufacturer website and download the updated drivers. Also install al the Windows updates available.
Perform clean boot and check if the error appears.
Clean boot will help us identify if any third party applications or startup items are causing the issue.
To do this, follow steps from this link:
If drivers exist for a specific operating system, then more than likely, that card will work with that operating system. Ati all in wonder software. Research how others are utilizing the card with that operating system and see if it meets your user requirements (ability to pause without crashing).
Note: After checking the functionality in clean boot, follow the suggestions under “How to reset the computer to start normally after clean boot troubleshooting”.
If the error still occurs, run the Microsoft .NET Framework Repair Tool
If you still receive the error: KERNEL_DATA_INPAGE_ERROR STOP, try running check disk on the hard drive to see if there are any corruptions.
1. Type command prompt in the Search charms. Right click on it and click on Run as administrator.
2. Type chkdsk /f and hit enter.
Note: The root drive has to be C: and the command may schedule a task at the system startup, if it does, then press Y to schedule a task and restart the computer to perform chkdsk.
Check Disk Disclaimer:While performing chkdsk on the hard drive if any bad sectors are found on the hard drive when chkdsk tries to repair that sector if any data available on that might be lost
Once Check Disk completes, boot the computer and then check if fixes the error.
For Runtimebroker.exe issue, refer to the suggestions from this link.
Runtimebroker.exe process crashes in Windows 8.1.
Hope the information provided is helpful. Do reply, if you need further help.
If you frequently see an error message The exception unknown software exception (0xe0434352) occurred in the application at location 0x77312c1a when shutting down your Windows computer, here are some possible solutions that might be helpful for you. Although the location can be different at different moments or the error codes could be 0xe0434352, 0xc06d007e, 0x40000015, 0xc00000d, 0xc0000409, etc. – but the solution is more or less the same.
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The exception unknown software exception occurred in the application
This particular error message can appear due to various reasons. For example, you can get it because of a corrupted .NET Framework installation as well as a corrupted device driver.
1] Use .NET Framework Repair Tool
If you are using Windows 7 or older version, use .NET Framework Repair Tool made by Microsoft to repair corruptions in the Framework. This tool supports .NET Framework 4.6.1, 4.6, 4.5.2, 4.5.1, 4.5, 4.0 and 3.5 SP1.
2] Run Check Disk
Open an elevated command prompt and execute the following command-
Check if this helps.
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3] Troubleshoot in Clean Boot State
A Clean Boot helps users fix various Windows device driver related problems. Hence, if you have recently updated your PC to a newer version and you have some very old device drivers, perform a Clen Boot and try to troubleshoot the issue manually.
4] Run System File Checker
System File Checker is a command line tool that can be used to get back corrupted system protected files. It is possible to restore protected files from cached version if it finds any corrupted files, folders or registry keys. To run this tool you need to open Command Prompt with administrator privileges and execute this command-
You may have to estart your computer after the scan is over.
5] Use System Restore
Unknown Software Exception Errors
If you have suddenly started getting this error without updating your system or installing any driver, you can make use of System Restore Point to go back to a good point.
Hope you will find something here useful to solve your issue.
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